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FAQs

What to Expect?

All new patients will have an initial consultation and evaluation with our physicians to establish individual testing and treatment indications. In addition to a detailed medical history and physical examination, we will discuss the most appropriate testing and treatment options for your specific condition with you. Whenever possible, common allergy testing is arranged on the same day of the initial appointment to prevent an extra unnecessary trip to the office. Some testing, procedures, and treatments may require additional visits.

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For testing, we advise our new patients to stop taking all antihistamine medications five days before their new patient appointment. Patients should not stop any of your other medications such as inhalers or nose sprays. If they are unable to discontinue their antihistamines, they should continue their medications, and the physician will discuss alternative medications, testing, or later testing at their initial appointment.

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How To Prepare for Your Appointment?

  • Discontinue all Antihistamines FIVE days prior to your appointment. Common medications containing Antihistamines are Benadryl, Triaminic, cough and cold medicines. Do not stop taking Singulair or asthma inhalers.

  • Remember that in order to be tested on the day of your initial visit you will need to discontinue certain medications five days prior to your appointment. If you are concerned or have questions about which medications to discontinue, please do not hesitate to call our office.

  • Please wear clothing that will allow allergy testing to be easier. 

  • Please keep in mind, each test (scratches & ID's) will take around 25 minutes to get a proper reading. Please be patient with us :)

  • Should you need to cancel or reschedule your appointment, please contact our office 24 hours before your appointment to avoid any cancellation fees, up to $50.

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Can I Transfer My Allergy Shots?

You CAN transfer your allergy injections to another doctor's office. We have a form that must be filled out by the other doctor's office that will be administering your allergy injections. When you need new allergy serum, you can simply call our office and order some. You can either pick the allergy serum up in office, or we can mail you the allergy serum via USPS for a fee of $10.00.  Please allow our staff 24 hours to prepare your allergy serum before picking up or having us mail your allergy vials.

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How Do I Refill My Medications?

  • All medications, including refills are prescribed based on your current condition and will be summarized in your instruction sheet/treatment plan. Follow up appointments are scheduled so that we can monitor your condition and adjust medicines or allergy injections accordingly.

  • Calls for prescriptions or refills should be made by calling our office.

  • Requests will be filled during normal clinic hours only. Please make sure we have your most current pharmacy address and phone number. Please check with your pharmacy for the status of your refill.

  • Please remember we cannot prescribe medications or fulfill refill requests if you have not been seen for a follow up visit in the past year. Your appointments must be up to date per your provider’s instructions for prescriptions to be refilled.

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How Do I Get School Forms Filled Out?

Our offices will complete and sign appropriate school forms that are provided to us by the parents/ legal guardians of our patients. Please allow five days for all school forms to be completed. Also, we cannot provide school forms if your child has not been seen in the last year. Please ensure your child is maintaining their annual appointments.

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How much will my copayment be?

Please call your insurance company and verify your copay for a specialist. 

How can I request my medical records?

Please call our office in advance to request your records. We will have you sign a medical release form upon arrival, and your records will then be available. 

I don’t have my insurance card with me, can I still receive treatment?

If you do not have your insurance card, please call your insurance company and ask them for your Contract/ID Number, and Group Number if applicable. If you do not have this information, we may have to reschedule your appointment.

Tri-Cities Allergy Clinic, P.C.

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